Frequently Asked Questions
We have prepared answers to some frequently asked questions here to better improve your shopping experience. However, should you need to find out more on our products or check on your order, get in touch with us on our Contact page.
No, you don’t have to. You can purchase as a Guest. However we do encourage you to register an account to get the latest promotions.
Shipping rates vary depending on countries and regions. Please refer to our Shipping Info page.
We do run “Free Shipping” promotion from time to time. As of now, Free Shipping is only available for orders and deliveries within Malaysia.
We accept VISA, MASTERCARD and AMERICAN EXPRESS credit card payments through Stripe’s secure payment gateway.
Express delivery for within Malaysia will less than 3 working days. The rest of the world will need about 7 to 14 working days.
Yes! Our online shop runs on SSL, a security protocol that provides privacy, authentication, and integrity to Internet communications. Also, we use Stripe payment processing platform to ensure a smooth and secure shipping experience.
We currently only deliver within Malaysia at a special flat rate of RM10. Do look out for our FREE SHIPPING promotion if you spend over a minimum amount.
Once payment is approved and through, our team will confirm your shipping details and shipping process will begin.
Not at this moment. We are still working in it.
You can get hold of us by filling up the enquiry form in our Contact page. We will get back to you as soon as we can.