Frequently Asked Questions
Please read our FAQ before sending us a message.
No, you don’t have to. You can purchase as a Guest. However we do encourage you to register an account to get the latest promotions.
Shipping rates vary depending on countries and regions. Please refer to our Shipping Info page.
We do run “Free Shipping” promotion from time to time. As of now, Free Shipping is only available for orders and deliveries within Malaysia.
We accept VISA, MASTERCARD and AMERICAN EXPRESS credit card payments.
Standard delivery will take about 5 working days. However, Pre-Order items will take about 14 to 21 working days.
Yes! Our online shop runs on SSL, a security protocol that provides privacy, authentication, and integrity to Internet communications. Also, we use Stripe payment processing platform to ensure a smooth and secure shipping experience.
Once payment is approved and through, our team will confirm your shipping details and shipping process will begin.
Not at this moment. We are still working in it.
You can get hold of us by filling up the enquiry form here in our Contact page. We will get back to you as soon as we can.
Send us an enquiry
If you have questions about our products or your order, send us an email: